NOT PROFESSIONALS!! My Mother-in-law had water damage, farm bureau contacted Chad Overton of Terre Haute to come that evening or the next morning. We waited until noon and called him, he had decided not to come because the insurance company was not going to pay for it. The insurance adjuster told me he would be there and give us a price, he denied having an appointment with us altogether. My Mother-in-law had told him she would pay for the cleanup herself and she always pays her bills, he said he would call back later. When I called him he started yelling at me over the phone. I was shocked that a company that deals in a situation that needs to be started right after the water damages your home, would not show up the day after being contacted when an appointment was made. He started telling me how expensive the process was, again he was told we would pay, will not work for individuals was the bottom line. I would not trust this man to do any work at all. I ended up hanging up while he was still rambling and called the Bloomington office talking to Chase. He said he would call me back that afternoon, he hadn't called back by 5 p.m. I called them again and spoke to the office person, who was to message Chase. Never did return my call, seems he and Chad Overton have something in common, NO SHOWS!!!!!